Dear Sirs, I arrived home on early Monday morning Landing around 12.30am arfter waiting for our luggage and boarder control it made us late . I had to pay an extra £15.00 that I was not happy about. Also the exit point was quite hard to find has the arrows in the road were not very visible due to the weather. It would be a lot better with more signs to find the way out. I tried to contact someone at the barrier point but again due to the weather I couldn't find how to use the machine to explain theirfor I had to pay the extra for being late. Yours Mr Peter Lowe.