“Pre-booked 6 days in the multi-storey car park. Entry was automatic with ANPR. Exit didn't work so well, ANPR in effective, had to call using the button the exit post. Eventually answered and, after a delay, the barrier opened. Otherwise the car park was fine, spaces seem a reasonable width, though it helps if your car is small. I'd certainly use again for trips of up to 10 days, after that the taxi differential starts to narrow.”
“Within short walking distance of the terminal. Slightly small spaces. Hard to find a space, would be good to have signage directing you to a zone with free spaces as it took a while driving round to find a space.”
“Efficient parking , dropped keys off when we got there and we picked our keys up , car was ready when we got back.
I think "meet & greet" is pushing it a bit.
You park in a lane , throw your keys in a box.
When you get back you take your keys from a box and take your car there is no interaction.
Not a complaint but for folk expecting a personal service where someone takes your car and help you unload , it's not happening.”
“Good and bad regarding this airport parking, good is the multi story I used, efficient, convienient and located in an area without causing any fuss. Bad bits, firstly the service of twilight drop for jet 2, the car park is too far away, with all your bags, walking in potencial bad weather across the roads, is a nightmare, expecially when you only get 40 mins. Understand you can park closer but the cost wouldn't justify it. Secondley, plan you visit, as you can't afford, to get either in the wrong lane or lost, which does happen, if your not familiar with the layout. If you simply stop to ask someone directions, you get fined £100, plus a charge to go through a carpark you don't need to get out. For example bag drop for jet 2 is called 'Drop off 2' but also a carpark called 'drop off' make this mistake and it will cost you at least £5 to simply get out, as one way system. Stop to ask directions and it will cost you £100, Liverpool should be ashamed, for fine of this amount, for sometime a simple mistake. I understand this is to stop people stopping and waiting, but a private company is used who make commision from fines, so they don't care, maybe remind people you can't stop or ask if your okay, like other airports, instead of a instant fine, this will include disable drivers - BEWARE !!!!”
“Liverpool airport parking was really easy and straight forward. Number plate recognition was helpful. Our only issue was it was very busy so had to keep going into the overflow parking, it was also raining and we had to walk further. I appreciate the rain is not the fault of the airport it just made things a little more uncomfortable. I would use again though and would recomend it.”
“Good location but there was only 3 luggage trolleys in the car park 🤦♂️
Plus it definitely needs some more visible WAY OUT / EXIT signs for in the dark!!”
“The only reason that my review was not 5 stars is because upon trying to exit the car park at 01:30am, it became apparent that the operative who entered my reg number into the ANPR system did so incorrectly, by putting a zero instead of a letter O, (which wouldn't even make a legal number plate), This meant that my number plate wasn't recognised on entering the car park so the barrier didn't open, (much to the displeasure of the very impatient car behind me!), so I just pressed for a ticket and the barrier lifted, we parked up and went on our holiday.
Upon collecting our car and reaching the exit barrier, the barrier did not lift and it requested that I pay £90, even though I had pre-booked and paid in full online. It was 01:30am, so I pressed the help button and the gentleman on the other end was incredibly friendly and helpful, recognising the mistake that had been made with the ANPR input, and acknowledging that I had paid in full, he duly raised the barrier and we were on our way.
The car park itself and its proximity to the terminal were great, the data input people just need to double check what they have entered to make sure it's correct and the system works smoothly when customers arrive (and leave), and therefore doesn't cause any unnecessary angst.”
“we came on site needing a disabled location all were taken some witout disabled licence very frustrating and all other spaces were taken there were two other vehicles looking for spaces a guy came out from the office to try to sort after a wait some cars left and we were found space.”
“I found the booking procedure easy enough. Dropping my keys off and picking them up again was trouble free. One issue I did have was the postcode/directions to the car park I used. The post code on the website, when put into your SatNav takes you to the short stay (expensive) car park adjacent to the "drop off" point. When I questioned this when I finally arrived (£5 out of pocket) I was told that "there is only one postcode for the whole airport you should have looked out for the signs". I offered the advice that they should include this important piece of information on their website. That was met with a shrug of the shoulders and off he walked. Having said that I would use the service again.”
“I used the Meet and Greet Service for the first time. I couldn't find it. I didn't see the signage - currently a pale yellow banner with white script. I had to park in the multi storey car park and go and ask someone, first person hadn't heard there was one, second person told me where it was but I couldn't get there because of the one way system, third attempt I found someone who could give me a direction. Everything else about it was great!!”
