“Had booked the fast track but when we arrived there were no spaces left. Another car arrived so we all asked someone in the meet and greet where to park. We were directed to the family fast track which had spaces and more room between vehicles. The fast track car park is very small and cramped and wholly unsuitable. The "covered walkway" is laughable. On our return from holiday to pick the car up, we drove round the family fast track car park and it was completely full - only our vacant space was available. I dont know what we would have done if both car parks were full. There is no "space" management and no other information if you cant find a space. Its doubtful that we would park at the airport again and the normal fast track car park is a joke. There's more space at our local convenience supermarket! We'd also be very hesitant to use the meet and greet facility - I dont know if vehicles are parked on site - perhaps Liverpool Airport can comment how this is managed, where vehicles are left and what security is available to look after the vehicles? Unfortunately we would NOT recommend - get a taxi or a lift to the airport!”
“We had a oroblem entering car park , the operator was so helpful , the service was brilliant and he took away what would have been a stressful situation thanks”
“Efficient parking , dropped keys off when we got there and we picked our keys up , car was ready when we got back.
I think "meet & greet" is pushing it a bit.
You park in a lane , throw your keys in a box.
When you get back you take your keys from a box and take your car there is no interaction.
Not a complaint but for folk expecting a personal service where someone takes your car and help you unload , it's not happening.”
“Very easy parking system with a short 2 minute walk to the terminal. Car is parked securely on site with easy key drop off and collection. This is my preferred parking at Liverpool airport.”
“The parking at John Lennon airport is so easy to use just book and turn up. All parking spaces are within walking distance and it's easy to navigate.
Don't worry when sat nav takes you through a housing estate it is the quickest way. Only one draw back is the lack of exit signs when leaving”
“Once there it was great, however, the postcode provided doesn't work, we then followed the signs to all car parks and had to pay £5 for 20 seconds to get out of the incorrect car park as there was no other way out, more signage is needed for meet and greet”
“I am disabled and normally you have more than sufficient parking but this trip you had halved availability of disabled spaces so we spent half an hour trying to find a space which eventually was as far away from front entrance as was possible....very disappointed”
“Good and bad regarding this airport parking, good is the multi story I used, efficient, convienient and located in an area without causing any fuss. Bad bits, firstly the service of twilight drop for jet 2, the car park is too far away, with all your bags, walking in potencial bad weather across the roads, is a nightmare, expecially when you only get 40 mins. Understand you can park closer but the cost wouldn't justify it. Secondley, plan you visit, as you can't afford, to get either in the wrong lane or lost, which does happen, if your not familiar with the layout. If you simply stop to ask someone directions, you get fined £100, plus a charge to go through a carpark you don't need to get out. For example bag drop for jet 2 is called 'Drop off 2' but also a carpark called 'drop off' make this mistake and it will cost you at least £5 to simply get out, as one way system. Stop to ask directions and it will cost you £100, Liverpool should be ashamed, for fine of this amount, for sometime a simple mistake. I understand this is to stop people stopping and waiting, but a private company is used who make commision from fines, so they don't care, maybe remind people you can't stop or ask if your okay, like other airports, instead of a instant fine, this will include disable drivers - BEWARE !!!!”
“Liverpool airport parking was really easy and straight forward. Number plate recognition was helpful. Our only issue was it was very busy so had to keep going into the overflow parking, it was also raining and we had to walk further. I appreciate the rain is not the fault of the airport it just made things a little more uncomfortable. I would use again though and would recomend it.”
“No bloody signs for meet and greet, asked 3 Airport employees where it was , they had no idea, eventually after driving into a staff car park the gate man over the intercom gave directions back onto main road out of airport grounds…. Please get it right, get signage.”
