“Coming up to the roundabout I should have gone right onto park right car park went left into long stay cost me 7£to get of sign needs to be more clear”
“Car park was well sign posted. However we were struggling to find a space. Got fed up of driving down dead ends and then having to reverse out. Eventually found a space after 10 minutes and had a 10 minute walk to terminal entrance, fortunately it wasn't raining”
“⭐️⭐️⭐️⭐️⭐️ Fantastic customer service!
I used the parking at Liverpool Airport and, unfortunately, I had entered my registration number incorrectly when making my booking. Because of this, I had to take a ticket when entering the car park, even though I had already paid for my parking in advance.
I emailed customer services to explain what had happened, and I honestly couldn’t fault them. They were absolutely fabulous — so helpful, friendly and reassuring. They clearly explained exactly what I needed to do when leaving the car park and confirmed that the ticket would be voided.
Everything was sorted without any hassle, which made such a difference. Mistakes can happen, but it’s how a company deals with them that really matters, and the customer service I received was excellent.
Thank you so much for making what could have been a stressful situation completely straightforward. I would definitely use the airport parking again and highly recommend it! ✈️🚗💯”
“The expedites only marred by the sat nav taking me to the long stay.
There were 3 cars all experiencing the same difficulty, therefore this was not a sat nav issue.
The plastic signs zip taped to a fence are not clear especially in the dark. Once we found the correct entrance this was a great service.”
“I had a bit of trouble finding the car park and accidentally drove through the drop off zone. I very kind person let me out of the zone without paying a penalty and I then found the correct car park. The barrier didn’t rise so I spoke to another very helpful person who raised the barrier for me. Sign to walk to the airport could have been better (again I asked somebody who directed me). One inside the airport we found the processes to be very straightforward and stress free. On our return, I again would have liked some signs directing me to the car park as I had to ask for directions. It was my first time using this airport - it was a very good experience and would look to fly from here in the future.”
“All went really smooth and it's close to the Departures so all good. It confused me a little as there was literally no one there which makes Met & Greet a bit of a misnomer. System was fully automated and easy to use. Car was all ready to pick up when I got back. No bother.”
“Meet and greet isn’t meet and greet. It’s a DIY job to do yourself using the lockers provided!
Totally unacceptable to call it such!
Change the name please as this is misleading!”
“Highly recommend booking directly with Liverpool Airport Parking.
Long stay parking a couple of minutes walk from the terminal. Zero issues and very competitive price.”
“Booking car park was straight forward. Getting in and out of car was easy. When air plane was delayed was worried we would have to pay a fine as we did not get back on time on time to car park but we did not have to pay one.”
“Very convenient location. It's great that you can walk to the terminal building. However, I was disappointed with the price. It was very similar to what I'd pay for airport parking at one of the London airports. Furthermore, it can be quite difficult to find a spot to park in. Other airport car parks direct you to a specific zone and cordon off zones that are already full. When we arrived at Liverpool it seemed like a free for all and it took us a fair while before we managed to find an empty space.”
