“I had pre booked car parking slot at park smart, however, I parked at long stay area and I have been charged for that, despite having had prebooked, but next day I called the customer service, the lady was very helpful she clearly explained my mistake and directed for further process to get the refund.
I received my excess paid amount today.
It was difficult to find the specific place
(Park smart),hence I landed up parking in the long stay area.
Thank you”
“Apart from the signage not being the best to find the meet and greet as it was only visable from one direction. The process was really straight forward to dtop off and collect the car.”
“The sheer excitement of turning up to the barrier, having my number plate recognised and the barrier opening was such a reassuring start to the holiday.”
“Efficient booking system, safe and camera controlled environment , a short walk to the terminal which is OK if the weather is dry but not if it is wet”
“The booking process, price, directions, entry to the car park were all good. It took a while to find a space and the spaces themselves were quite narrow meaning that my wife needed to get out of the car before we pulled in. Convenience to the terminal and the exit procedure was good. I needed to call for assistance at the exit because I'd put the wrong date on the exit booking as it was the early hours! The assistance was prompt and polite. I have no hesitation recommending the car park and I would use it again.”
“The auto number plate recognition is a big step forward. It makes the stay ticketless, which is one less thing to lose on holiday.
Easy access to the terminal from long stay”
