“Pre-Booked to use long-stay car park, however barrier didn't raise on arrival stating my vehicle was already classed as having entered from the previous evening. The previous evening I had taken advantage of Jet2's twilight check-in service to drop luggage off prior to an early morning departure. To do this we used the free Drop-off 2 car park for around 30 minutes entering & then leaving again within 30 minutes. Next morning at my arrival at Long Stay, the airport parking system had classed me as already being parked in the long-stay car park. I then admittedly made the mistake of pressing for a ticket to gain entry.
At time of exit 2 weeks later the person at the barrier intercom was helpful & got barrier raised for me which was appreciated.
Liverpool Airport, you need your system to be able to recognise usage of two separate car-parks at separate times to avoid this happening again for future travellers.
I would however use again due to convenience & price.”
“Everything went smoothly except when I went into the wrong carpark and had to pay £8 to get out. Entirely my fault as I had not read the instructions. Checking in and our was easy and my car was nearby.”
“The booking process and options were straightforward.
I chose the multi storey option and found a parking space easily.
Directions were clear and entry and exit went smoothly via the automated barrier.
Short walk to and from the terminal was ideal.
Compared to other places, I couldn’t argue with the cost, the convenience was second to none.”
“We booked the meet and greet at Liverpool as it was close to the terminal and I was travelling with my husband who has MS and my 4 year old granddaughter. We had no issues going out but when we arrived back at Liverpool at 1.30 in the morning it was very different. We went to the office to retrieve our keys and found nobody on hand to help. We eventually obtained the car keys with a ticket that said Zone A Bay 8. When we went back into the car park there were no zones or bays marked. I went back and knocked on the office door and the attendant who was busy watching TV flung the door open and told me that I just had to go around the car park flicking my key fob until I located my car. The zones and bays were apparently for their convenience when they originally moved my car. He was most unhelpful and we were very disappointed with the standard of service which considering how expensive parking in was really poor.”
“Excellent service, your parked in a perfect location. Any better would be jump down the plane steps and into your car then out since your searched by security at the departure and gone through immgration control.”
“Payed for meet and great as I have a disabled child, came home to no car, hard to find a member of staff to help, eventually found someone and our car had been left in the place it was stored after 20 minutes someone found it 🙈”
“Parked my car for 4 nights, arrived at 3:45am and the process was very seamless it is ANPR'd so literally just drive up to the barrier and it will open. However, when returning at roughly 2am noticed yellow paint on my passenger wheel arch so it has obviously been hit whilst parked.”
