“I booked 4 nights instead of 3 by accident and rang BEFORE I travelled and emailed many times to ask for a refund as the system would not let me amend it …….. nobody helped me and you still owe me back one night if parking …… I have also asked for the complaints procedure more than once and have not received a response - can someone please sort this out!”
“We parked in the long stay carpark for 1 week (6.1.-13.1.). On arrival, due to snow and rain, the car park was extremely wet under foot and as it was also dark, we struggled to find the shortest way to the terminal. We know that there are footpaths, but it wasn't clear which way to go to access them.
It would help if there was better signage to find the quickest way to the terminal building. It was difficult to maneuvre between parked cars with the suitcases.
Other than that, we find that Liverpool Airport and parking is very practical, efficient and mostly stress free.”
“Excellent facility, a vey short walk to the Terminal and which makes the parking stressfree. We arrived back after a wek away to be met by Chris who explains that we have a flat battery. He started us using a magic wand and couldn't have been more helpful. We wouldn't want to use any other service, thanks Chris, we appreciated your advice and assistance.”
“Fast track. Whole thing excellent except for signage when approaching airport. As it was our first time, ended up in multi storey. Try and improve roadside signage”
“Parking could not have been easier, we could almost see our car as we exited the arrivals, price was reasonable too. Will use this car parking again.”
“I am disabled and require a parking space close to the Airport entrance. The Long-stay disabled section offered me that choice. Unfortunately Disabled parking costs do not come FREE or even cheap. So remember to factor that in when pricing your next holiday. My wing mirrors and front wings were pretty badly scratched as a result of parking where people cut through between the cars with their cases, but fortunately I have an old car.I prefer to fly local so please J.L.A Stop crippling the motorists.”
“The process of entering the car park and parking was very easy and close to the terminal.
Exiting the carpark was a nightmare due to the lack of direction signs to the exit.”
