“Since we last used Liverpool Airport, the car park areas seem to be a lot more full, even though it was not school holidays at the time of our visit. Possibly this is because there are more flights from the airport without enlargement of the facilities but as it was, it took us a long time to find a space and then walk our luggage to the terminal on a hot day. We did not feel relaxed when we finally arrived at Departures”
“The actual parking process was good but the map of how to get to location and the correct route to take could be improved.
Map seemed wrong way round, so ended up taking incorrect route.
The rest of the process was really easy to follow, and very beneficial to park so close”
“The booking process and procedure was very good.
The signage could be improved. I did a dummy Google Maps run beforehand otherwise I’d have ended up in the wrong place. It completely baffled the Uber driver in front of me who ended up in a real mess.
It also needs to be clearer that it’s now ANPR.Still loads of signs up advising people to go to the pay station when you don’t need to, which caused me a little bit of concern and panic that I’d get to the barrier and would then be stuck.”
“First time flying from Liverpool Airport. Parking so convenient for Terminal building. Was very busy when we arrived so had to drive round a bit find a spot. The EXIT signs when we picked up the car are very poor, especially after a long flight, so definitely need improvement.”
“EasyJet cancelled my flight the day before - 9 hours before my flight to be precise - so I was not able to use the car park. The cancellation was made at 9pm at night and there was no way to cancel my car parking. I had hope for a partial rebate of the fee but you did not provide that option”
“I'm shocked.
While on holiday my flight was changed to the evening.
When I collected my car I had an extra £15 to pay for no fault of my own.
I often use john Lennon airport.
I'm not so sure now
Lee Wilson.
Please pass on to customers services.”
“The parking location in the long stay is ideal,a 3-4 min walk to the terminal.But over the past few years I have seen the cost for a weeks parking increase from £46 to £83 so beginning to question value for money.”
“Our local airport, and the organisation was great, despite how busy it was! No hold-ups, and informative staff with Jet2. Long term parking was simple and close-by. Only negative was it looked a little neglected on approach to terminal and again outside the Gate towards stand - shabby and needs sprucing up. Otherwise fab 👍”
“Easy and seamless had a bit of a problem finding a space and some avenues need to make it easier to turn round but apart from that barrier opened on approach and the same on the way out”
