“Pre-booked a long stay car park, on arrival signage should be improved. Took a ticket to open the barrier. would have expected the barrier to open automatically as pre-booked. On departure the exit barrier did not recognise my number plate so I inserted my ticket. The screen informed that a fee of £155.00 was due for parking. Seem like ANPR was not working. Knowing it was an error I pressed the call button. A very helpful gentleman answered asking me for my registration number, I gave it only to be told it was not on his system. he subsequently asked for my booking reference number which did identify me. He then had to open the barrier for me. Out at last!”
“We used the meet and greet car park but because of poor signage we missed the entrance and had to go to the next carpark to turnaround that cost us £5. There was no meet and greet, it was all self service, which was differen t to what we were expecting. The collection of the car was quite straight forward and now I know where it is and what to do I would use it again.”
“Meet and greet very difficult to locate as there are no clear road signs at entrance to Airport. We wasted almost half an hour trying to find it.
However once located everything worked well”
“Used “ Meet and greet “ and the postcode given meant I spent 40 mins driving round the airport in and out of 2 car parks which I had to pay for.2 very helpful security men asked me to follow them to the car park otherwise I I may have missed my flight. Perfectly happy with the parking and pick up ONCE I GOT THERE !!!!!”
“I used Meet &Greet for the first time. The signage for Meet &Greet is terrible. I eventually found a small sign for the M&G after a lot of stress. Suggest you make the signs for all cap parks equally clear. Otherwise the parking was positive.”
“Great parking if you fly during reasonable hours. We picked fast track parking for convenience. We traveled with our 3 year old and wanted to make it as easy as possible, however on the return we found the airport doors closed for entrance to the car park from the terminal. We walked all the way down the airport to find the doors closed, so had to walk all the way back through the terminal to walk back to the parking. Definitely not worth the extra money as we couldn't use the benefits when we most needed them.”
“When are you going to stop letting people who are clearly out of there mind drunk board planes
Just been to tenerife with Ryanair the man in question fell down the stairs of the plane when we landed and then fell off the bus taking us over to the terminal”
“When I got back from holiday I had a surcharge of £465 apparently I had parked in the wrong car park! I alwys book the multistorey but something went wrong. I buzzed the intercome and the operator charged me £20 to lift the barrier”
“Parking good price, no height restrictions which is great when you drive a van how ver the parking layout isn’t great in the van as there are a few dead ends in the car park which are a nightmare to reverse all the way out from and made worse by a queue of cars all trying to go the same way , was pretty stressfull”
“I actually found it difficult to find because I was looking for "Meet and Greet" on the official airport signage, whereas it was draped in canvas on a wall. Also, I was surprised to be met by a machine and not greeted by a real person!”
