“Easy well sign posted entrance but the exit needs better signage .Not knowing the long stay parking I ended on a road under bridge to extra parking. It didn't help when I came to 2 exit signs pointing in different directions .i now know with the experience to head for the left of multi story.”
“The car park itself is great - very convenient thanks - but when you book there really needs to be specific directions for the relevant car park. I missed the fast track sign and it was very stressful driving around the airport and going into the wrong places trying to find it.”
“Fast Track parking was as advertised BUT there are no signs in the arrivals terminal to direct returning passengers back to the Fast Track car park - aside from one at the far end by departures. We had to guess which way to go. While on driving out of the airport on to the main road there are NO direction signs to help decide whether to turn left or right from the airport exit. Which for a major airport is very poor.”
“Got to the car park at 0700 it was full at the backbut for some reason all at the front was empty, nobody there to guide you like at Manchester. Number plate recognition didnt seem to work. all the rest was ok though.”
“Our parking experience when we actually needed to park was great and hastle-free.
HOWEVER, on the previous day when we tried to recce where our car park was (we had to be at the airport at 4.30am, in the dark, so thought it wise to recce the day before to compensate for slower brains on the day), we ended up being forced into the parking areas, with no means of exit except to pay the minimum charge which was £6.00. No one around either!!!
This is because when you take the main roundabout towards the parking areas, you are forced to drive into the parking areas -- there is no signage to tell you this; the final roundabout at the parking areas has been blocked to prevent cars from going round it. This is sneaky and money grabbing.”
“A very short walk to departures, is excellent.
However it is technically not 'meet and greet'.
It's self service depositing of keys, with no human involvement.
Neighbouring car was parked impossibly close to my drivers door when I returned to collect it, making it difficult to get in the car.
Need to do better.”
“Plenty of space.
Good price.
The only issue is way to the airport for pedestrians is not very well signed and driving/exiting car park A in the car took me a while (lack of clear signage).”
“Parking easy to book & enter & exit, but prices are ridiculously expensive, like getting mugged without the pain, I wouldn't normally pay this price but had to get to airport earlier than expected because of flight time change.”
“It was very busy and the virtually full. Probably been mentioned before, have you considered way finding information to direct you to available spaces. Now this would be a good investment for your customers. Or the other option is to build further MSCp’s. The return on investment is generally very good for the asset owner”
“Booked Fast Track car park.Easy to locate and access. Fast track access door to the airport terminal locked so had to trek down to the main door and no fast track access through security once in . Expensive parking for what you get.”
“When l arrived at the barrier and did as instructed and waited for my registration number to be recognised. This didn't happen so l pressed for assistance. Although l had pre- booked and paid in advance l was told that my booking wasn't showing on the system. I then had to give reference number which solved the problem. This caused me to delay the driver behind me.
On my return l knew where my car was parked in zone F but it was difficult to access because there was an area cordoned off.
Having said all that l found it much more convenient to park my car.”
