“We spent 30 mins trying to get a parking space, eventually got one...but otherwise was a very handy placecto park our car and only cross the road to the airport... we will be using it again as very convenient.”
“It's not 5* because you have to engage with a screen and not a human being. When you arrive at an airport to park your car you have already been up at an ungodly hour, and for me driven on an unknown route with a baby, stress levels were quite high. The last thing I needed was to be made to enage with a screen rather than having a customer service person there to help and guide me. My daughter in law helped me. Jet2 would have someone to help you! Other than that it was all good.”
“Excellent. So close to the Terminal and perfect entry and exit.
The only small issue we had was getting our disabled badge copied. We needed the original to use in Jersey. But now we know that facility isn't available any more we will come prepared.”
“The multi story car park is very good and handy for the terminal. The prices though do change and vary quite a lot depending on the time of the year that you travel. This really should remain the same!!”
“I booked last minute parking for 1 night overnight parking for . I accident booked it from 4pm rather than 4am. When I realised my error I tried to amend the booking but it was with 24hours of travelling so I couldn’t. I couldn’t cancel due to this either. I tried rebooking with the correct hours but also couldn’t do this due to the existing booking.
There was no one I could contact due to it being out of hours, and our flight was 7am so couldn’t speak to anyone before our flight either for the same reason.
This resulted in me having to pay and additional £90 when leaving the car park. Such a poor system!”
“We found it difficult to find the meet and greet carpark...there were no signs at the roundabout where other parking is signposted. The email that was sent to us with directions did not open correctly. Once we found the meet and greet everything worked perfectly and the member of staff on duty was very helpful. The carpark was convenient and close to the terminal. It was safe and secure.”
“It is the easiest airport to use, and the standard of assistance is top-level. It is a pity I made the mistake of parking in F. It is a very long walk to the check-in.”
“Satisfied apart from 1 thing... arrows indicating way into carpark are worn away and due to this I went into another carpark area where it cost me 5.00 to get out..”
