“The car park was quick & easy to access. There were plenty of spaces. The terminal building was easy to find & was only a short walk away. We will definitely use this car park again.”
“We parked at the Meet & Greet. Easy to find and the process was easy to follow. Literally 1 min walk to the terminal. Was easy to find our car on return.”
“Parked at LJL Airport multi story for 1week and found it the perfect location There were lots of free spaces although as with most parking lots they where a little tight. That said the location is so good it outweighs the bay size and slightly increased cost. Will definitely do again !”
“I drove in the wrong car park and the person on the machine was very helpful. I felt it could have done with more clear signposts to help people remember where they parked.”
“Not impressed that the 'fast track' queue only queue jumps the assisted lane. Disabled people and parents with young babies in prams being pushed infront of with no staff overseeing it didn't sit well with me.”
“I appreciated the easy access and signage to the Long Stay car park. Plenty of spaces to park in. On our return the signage to exit the car park from Zone A was not clear and it took some time to exit. Apart from that I felt the experience represented value for money. Thank you”
“I was really unpleasantly surprised to notice a scratch on the leather steering wheel. Really disappointed. Unfortunately, I have noticed it shortly after we left the parking lot.”
“Not been for a while and found it rather confusing, stuck in one way unable to get out, not what you need at 5.00am with other cars piling up behind you. Then on the way out a private van parked up trying to catch folk speeding. I’m better informed now but the booking didn’t make it clear there were multiple different car parks.”
“Booked a short stay for a few days and followed all instructions. Arrived 3am at the car park (Short Stay) but the barrier woulnd't open. Tried the intercom several times to no avail. At this point there was a queue behind us and we couln't reverse the car, so the only option was to press the ticket button. Because we have wasted so much time trying to connect through the intercom we ran out of time and had to park which turned to be the Multistorey Car Park otherwise we were risking missing our flight (also first time experiance at John Lennon Airport!). Upon return we found out- thanks to a VERY rude member of staff over the intercom that we have indeed parked on the wrong car park and we have to pay a hefty fee of £35! This was 'apparently' the difference between the car park we booked (short stay) and the multistorey- which is a total lie as I do remeber when choosing the car park the difference between the two mentioned was £5!!! Extremely rude staff, absolute zero emphaty and understanding for a genuine mistake made! I would never EVER use this Airport and the car park, the markings are confusing and the email recived was also very confusing leading up to our costly mistake. Absolute disgrace! I booked a Short Stay and followed the lines to the car park 'SHORT STAY'!! I DO NOT reccomend this car park and the rude staff.”
