“Great car parking but signage isn't clear enough. We'd paid in advance but went to wrong car park. Customer service staff were really helpful and helped us rectify the situation and we paid the additional amount when we left the car park. Better signage on arrival would help”
“Booked for the long stay carpark at LJL specifically because of the disabled parking bay provision opposite the terminal. We have used this facility before and encountered no difficulty accessing the disabled parking. However, on our recent trip (6th October 04:00) there wasn't a single disabled parking space available and the car park in general was extremely full, in spite of driving around for approx 20-30 mins.I was leftwith no other option than to drop my disabled husband together with our luggage on the pavement near the electric charge bays in the disabled area and drive around again 7ntil locating a single very tight space at the furthest corner of the car park. On our return again my husband was left to wait with our luggage again in the cold and rain without any shelter provision whilst I brought the car over to get him. This car park isn't cheap and no drop off area and shelter for these circumstances needs addressing if blue badge provision isn't guaranteed or bookable in advance. This was a very stressful start and end to our much needed holiday.”
“magic parking is badly signposted. i ended up [n a drop off zone and had to pay £7 to get out. when i Found Magic Parking I ended up walking a considerable distsnce from the termial. Manchester has busses for shorter distances
At £105 for a week it was more expensive than covered parking at Manchester with a fraction of the distance to walk.”
“We used the meet and greet car park, travelling from the premier inn to the airport, there are no clear visible signs of direction to it . i was along with 4 cars behind me that ended up in the long stay car park and having to ask for directions to it. On route back to the meet and greet there is a yellow banner on the corner as you turn left, sorry but that is not clear enough, trying to find it in the dark at 3.30am needs better signage”
“Signs to get into car park were inadaqute, i arrived in the dark and went to wrong car park. Illuminated signage would be better. Once in right car park it was fine.”
“Easy to locate and use, could of done with it cheaper...but hey ho, cheaper than taxi. Will definitely be using you again..hopefully with a discount code lol.”
“We parked with Park Smart and, because the directions to their car park were not clear in which lane to take, we asked for directions on site we were told just to take a ticket and park anywhere which we did. However, on our return a week later we were stunned to discover that we had not been directed correctly. We had a reference number and a ticket but the ticket was apparently for the general car park. Therefore, and in addition to the fee already paid, we had to pay a further £56. We are not happy and it spoilt the end of our holidays.”
“Stayed at John lenon airport from the 12th to 15th October. It was very busy when we got there, but we found one not long after. Whe we got back to pick it up, it was a pleasant to get back in it, and only 30 mins to home instead of using a taxi which was cheaper all round. Very good xx😁”
