“Very good and easy booking process. Just very expensive £113 for 7 days. There should also be a 15 min free period to collect people from the airport. I suspect these are two things that upset your customer base most and are negatives. The airport and staff are always excellent, but these two factors leave a a negative impression.”
“Very easy and straight forward to use
My only concern was with The speedy through security pass I ordered for 2 persons, you only got one barcode for two people and it wasn’t clear that you could use the same barcode for both of you”
“My airport parking experience was very good. Entering an Exiting worked seamlessly and it isn't too far away from departure and arrivals.
One caveat is that it can be costly to park there.”
“I had to return early for a family matter
The member of staff I dealt with via the intercom was very helpful
However I couldn’t ring the parking people in advance of my arrival as I was in Poland
Strange arrangement for an airport parking company to have”
“Seamless process from start to finish. After booking, confirmation received promptly. On arrival barrier lifted as we approached and we found a spot straight away. Top tip always make a note of where you park as it is quite large but there are zone markers. On our return, found the car and when we were leaving the barrier opened with no issues.”
“On a good side it's very close to the airport which is on a few minutes walking. The downside is that the signage is basicially none existant, on the way out it was like a maze with no visible signs showing you which way the exit is.”
“Used this recently whilst away is Isle of Man for 2 days,first time using really easy pre booked and paid day before, loads of parking, easy short walk to terminal that was well sign posted. Will be using this service again”
“Excellent service👍 so easy to book and then use! We would highly recommend and we will certainly use it again next time we fly from John Lennon airport”
“The car park is conveniently located close to the airport, and dropping off and collecting the keys was straightforward. However, the signage directing you to the car park was poor, and the entrance was not via the main entrance as expected. We ended up going through barriers into the wrong car park, which was frustrating.
Despite being advertised as Meet and Greet, there was nobody there to meet us or greet us. In reality, it felt more like a drop-and-go car park, with no personal service.
Overall, the location and key drop-off and collection process were fine, so no complaints on those points. However, the poor signage and lack of any actual meet-and-greet service were disappointing. The description should be clearer about what customers can expect.”
“Apart from the sat nav taking us to premium parking instead if long stay . The parking was quick and easy . We did long stay for a week about 100 pound . You can get taxi for that but easier than waiting around for one. 2 minutes walk to the airport.”
