“The Meet and Greet was fine but when parking I pointed out to the guy, who seemed to be responsible for parking the cars, that I had a Blue Badge and could not walk far. Disappointed on my return to find my car parked a long way away next to the exit barrier”
“The airport parking was brilliant…..when we actually found the right car park. The meet and greet car park doesn’t seem to have any signage except a banner on the fencing right outside, but we had missed this as we used the turning before this and ended up going through the short stay car park as it was one way and couldn’t turn around as there where cars behind us - ended up driving through this twice and paying £6 each time! After getting lost a 3rd time we asked for directions and found the meet and greet car park but feel signage should be added, there are lots of signs for the other car parks just not meet and greet. This would have saved us 40 minutes of stressful driving around”
“Overpriced. I applied in advance online for Shor tStay to pick someone up, paypal took the money, and I never got a receipt or email about it.
I beleived that the car registration would be automatically read at the gate but this did not work either.
This gave me a bug headache trying to sort out when I got there.
Did I say really overpriced too?”
“Excellent communication throughout.
I had to change my booking to an earlier date. I actually spoke to a person on the smart park team to do this, which was very reassuring.”
“Easy to book. Hassle free to drop off and collect car with automatic number plate recognition on entry and exit. Just few minutes walk to terminal. Will use again.”
“First time user .not cheap for a week but when you factor in 2 taxi costs it's about the same from Wirral.
My mistake on arrival as multi storey car park was same as short stay green arrow,but we backed up and turned left into it .
VRS let us in easy ,0230 hrs on way out barrier opened and away .
From leaving baggage carousel to leaving car park ,less than ten minutes with a very tired 6 yr old .
Will use this service every holiday in future and only fly from John Lennon.”
“Parking was a reasonable price. Unfortunately going around and around looking for a parking space was frustrating. Having no bus collection made for a long walk. Fortunately the weather was dry as you would have got soaked going from car park to airport. A covered walkway would be good.”