“The actual parking wasn't too bad , but on collecting my car withing 1 min of leaving the airport I had broken down as shock had snapped from the mount , not sure how far they move your car from drop off point ,but the car was fine driving to the airport I knwo that much .”
“Smart park - difficult to find a space at 5.30am Sat morning, then very dark walking back to it at 8pm Sun evening. Floodlights off? Would not recommend it, sorry”
“It's easy enough to get in but funding the way out was a nightmare. I've never been in such a badly signed car park. The road markings all seem to be in dire need of repainting and there are far too few visible exit signs.”
“It was difficult to find the right car park,in fact we parked in the wrong place and had to pay extra. The signs are not clear and not enough of them, especially exit signs.”
“No inidcation of where available spaces may be, signage was poor and lettering on the road was mostly eroded or in the pitch black so finding the exit at 3 in the morning was not simple for my 80 year old farther. Further sigange (blue signs) were better but still left a lot to be disired.
My 6 year old would be able to design a clear and simple car park with adqute lighting and signage.
1 Star extra beacuse you tried.”
“The spaces are a good size so there's less chance of your car getting hit by others, no damage/break in to my car or any other car i could see. That said, it's an outragous price for parking, i'll be getting a taxi next time as is 1/4 of the price.”
“On our arrival I found it difficult to know what to do.After a few minutes of working it out we left the car and headed to check in.Again quite confusing and no help from the staff in duty we were told to read poste on wall.
On our return it was easier but unfortunately the car was not locked .
I won't be using this service again.”
“One of the main lights was off, so I would not like it if I was alone; even as a couple it was not good. The IT part of the process was perfect. I was sorry I have to give 2 stars, otherwise with all the lights working, it would have been 5 stars. As a couple, I would use it again.”
“Unfortunately my car registration was not recognised. Initially advised to go to a different car park. When I had to ring to escape I was told that they had found me and that I could stay. I was advised to ring on my return to exit the car pRk. Staff were very helpful...the system had failed.”
“Spaces are too small for today's modern tendency for people buying inappropriately large cars and trucks.
There was absolutely no trolley corral for the luggage, for such a large car park it's very inconvenient.
Trolleys needing a pound coin is annoying.
But at least the cars were held safely and the walk wasn't too far from the airport.”
“Parking up was ok but we arrived after midnight and there was no one there and the key had a tag on with a location of the car. After walking around to that location and not finding the car we walked back to the meet and greet and banged on the door inside and someone came out. Told him the tale and he said it was the location they used and the car was over the road. A wasted 1 hr!!!!!”
“I chose meet and greet as I am currently 20 weeks pregnant and my husband has a broken leg, therefore, neither of us would be able to get the case out of the boot of the car. However, we were not met by anyone and the whole service was automated. Upon return, the car was parked ages away in a different car park that we had to go to, in all, it wasn’t meet & greet. The only advantage was that it was next to the departure terminal.”
“The price was nothing short of extortionate. £85 to stay from Thursday to Sunday. Dick turpin wore a mask.
My wife cant walk far so we have to use the multi storey otherwise its a fairly long walk back to the long stay”
