“Warning! It appears that when paying in advance, you are not actually reserved a parking space. Drove around several times before fortunatally, I found a space, however this was by luck. So you could end up paying for a space and not actually getting one, leaving the stress of finding another carpark and getting to the checkin in time. Also, not sure if you can claim your mony back if there was no space available.
It it was also not clear how to get out of the carpark, due to lack of spaces. Also a couple of cars had parked on a designated walkway which was not helpful with luggage.”
“For drop and go parking the promised support with members of staff didn’t materialise. On scanning ticket the machine asked for return flight number but couldn’t find it. Was no staff around to help, no desk to go to and no help button to press. Took 15 mins for someone to turn up (this was 6am) and help. They said “this happens sometimes, don’t know why”! They input another flight number of flight arriving about same time.
Walk to terminal is uncovered and dark (I got wet).”
“Exit signs very difficult to follow, especially at 2am in the dark. I thought the whole place was very scruffy and not well looked after. A bit of a disappointment!”
“Disappointed in meet and greet service. Finding on way out was easy. On way back signage very poor, nothing in terminal said meet and greet. Also felt like we'd paid extra for a normal carpark. Was no meet or greet car waiting as far away as the other places. No one around to ask when we couldn't remind car on arrival back.”
“Was not made aware of having to wait a long time for the pre-booked long stay camera to recognise my registration. Pressed button and was issued a ticket which subsequently led to being charged the daily rate as well as the booked charge.”
“Traumatic and extra expensive. Could not find the drop-offf point - First visit to Liverpool Airport for a "Meet and Greet" service I was beginning to panic. Paid £5 twice in the first short term/drop off parking to try to calm myself and get any bearings. The booking e-mail "map" was confusing and any road signage was nowhere clear enough when the traffic busy.”
“not well sign posted and the car park is massive and was really full really struggled to find a space and. i did was as far away as you could possibly get from the airport entrance would not use again plus the spaces for cars are that small your car is going to scratched by someone's car door”
“I've used John Lennon airport on lots of occasions and never had a problem. Sadly my recent use of the carpark was disappointing. The barrier did not go up on entry , the attendant allowed us in .On return the following week we could not exit and the attendant had to allow us out once he did his checks. He was rude and did not offer any apologies for the cameras not recognising our registration.”
“not easy to navagate in or out of the carpark no exit signes or arrown on the tarmac it awas a guess wheere to go where to park and where to leave ......”
“Security men very helpful andctaped my window up as it was left open. Camera would not read my number plate on entry and no reply from intercom at barrier after trying for ten minutes. Pressed ticket button to get in and emailed parking to explain the problem but no acknowledgement of email sent. Left me anxious during my holiday as to what would happen when I tried to exit on my return.”
“No sign posts at all when you arrive at the airport for drop off parking. All other parking clearly marked. We had to pay £5 as drive in to short stay. No where to pull up (double red) to try to navigate.
Made the drop off stressful. Once found all very easy and would recommend. Easy to pick up.”
“Despite booking well in advance was still told to pay an extra £105 upon exit. Had to explain to the man in a box that we had paid already before being let out.
Our car battery had also run down whilst we were away (not the car parks fault!) but there was no help desk or information point to get help. Had to rely on the good nature of the black cab drivers to get out.”
“Long Stay ground parking, EXIT signs are too few and one sign a No Entry sign had been turned round or fitted the wrong way and so sent you round in a continuous circle, yiu can get it but can get out!
How often do you walk or drive to check ?”
