“Tried the fast track parking. Ok but a few ammends to the building would be useful, namely the entrance ramp...seems to be the opposite way round as if you normally use it. Put some steps on the near side to speed up the experience. Gonna use the regular car park to reduce faff time”
“Option to alter date and time of booking simply did not work, resulting in unnecessary charge to cancel and re-book.
There was not a lot of available space in the long-stay, at I time and date I did not expect to be busy”
“There should be greater delineation of the multi storey and short stay/ drop off car park entrance lanes. (More difficult in the dark) This would avoid those who find themselves in the wrong lane having to pay £5 simply to drive through.”
“Terrible signage and directions, the postcode does not work on Apple maps. Would be great if people could put the drivers seat back to it's original position once the vehicle has been parked up.”
“On this occasion, a worrying extended wait in a queue to enter... as though the sole scanner (yes, no entry for the other) failed to identify reg plates because cars were bunched up. Also, your pricing blurb always mentions "From" - winter or summer, I've never been offered anywhere near the minimum figure.”
“Everything going well until I couldn't get into the driver side of my car due to the car next to mine parked inches away. Had to climb over passenger seat to get in. Very inconsiderate parking by staff.”
“Parking spaces too narrow - had to reverse out of one space as couldn't get out of door.
The last pick-up time is 2315 which forces late arrivals to book extra day - I had to do this but in fact drove out before midnight!”
“I was not impressed with the signage plus other airport I’ve used have a meet and greet, which I thought this would have been.
And having to walk around to find your car was not a good thing when it’s raining as well.
It’s all ok once you have used the system.”
“The parking was easy to find and there were plenty of spaces towards the rear of the long stay car park.
Navigation to the exit is a little more tricky as the signage is a bit sparse.
Also, once you have made a booking there is no way to extend it once you are parked, we had our return flight canceled so would have been good to be able to tag on an extra day or 2. As it happened we had to pay an extra £15 for the overstay.”
“Nothing wrong with the layout / organisation of this long stay park, I just don't feel that for £40 to park a car for one day is what I would describe as value for money. There's nothing wrong with making a profit but this is overpriced fair and simple. That's my opinion, other people may think otherwise.”
“Spaces are quite small and people struggle to get out of their cars without hitting the car to the side of them in the multi storey car park. So not worth it being more expensive”
“Good value and close to the terminal. Need to make sure there are luggage trolleys available and also explain the procedure if you overstay due to delayed or cancelled flight. The FAQ explained I would have to pay £15 but nowhere does it mention that you just fmdrive to the barrier and pay on exit.”
“I decided to use the meet and greet service, however I didn't follow the map (very impotant!!) I made the mistake of following the road signs enerting via the main enterance on Speke Hall Ave. The only road sign on Dunlop Rd. is for Fast Track parking.
This meant I had to go though the drop off (£5 to turn around!) or go into the long stay. With check in looming I opted to go in the long stay and pay the cost.
I saw the meet and greet across the road from the long stay, but no access from the main enterance.
I contacted customer services while away and the very helpful Sonia helped me though to a conclusion. Thank you Sonia!”
“Meet & Greet was convenient although very badly signposted if it's your first time there.
Self serve terminals worked for us.
The access to the portakabin is one way which means when you retrieve your car you have to walk the wrong way down the ramp which makes zero sense.”
“New Meet & Greet --Signage on approach to from main Road very poor - finished up paying £5 to get out of wrong parking area !!Once found Meet & Greet itself --good on entry Dry weather. DREADFUL ON RETURN--Plane delayed and bucketing it down with rain meant we literally got soaked through to the skin.
LONG WALK WITH NO COVERED AREA FROM MAIN Building to Meet & Greet Parking zone -- RESULT we had to travel 40 miles HOME in our car in EXTREMELY WET CLOTHING -- A Terrible end to our Holiday . -- Therefore will go back to using Multi Story /Long Stay next time -- unless improved !”
“Very easy to find and entered the car with no problems. On exit, barrier did not raise automatically and I had to call through for assistance, which was a little inconvenient.”
