“Perfect location
Shame exit signs are non existent
Took us a while to actually find the way out after driving round and round
White exit signs painted on the floor very badly worn away and no arrow pointing the way out.
But I’d still use the car park again as cheap well lit up and as I said great location”
“Quite difficult to find a space, would be better if you were given a specific space or at least section to park in. Not bad value for money. Very close to airport.”
“Getting in ok, technology worked. Had some difficulty finding a parking space. An indication to which zone had free spaces would be good. Road markings were poor and sign posts not lit at night. Drove done a one way lane in dark without realising and couldn’t read road signs.”
“Fairly expensive for 1 day parking, but as I was picking up a passenger who has limited mobility and required assistance, I really had no choice. Perhaps some consideration could be given for access to passengers with limited mobility”
“I've been using the Airport Parking every weekend for 18 months now at a cost of £2,400 to date, this weekend I left the car Friday morning and collect it Sunday night at a cost of £34.99. Usually I leave it Thursday night to Sunday night costing £39.00. Would be could if you would consider a loyalty Card or something for weekly customers.”
“I booked my parking space on the Internet and paid my fee in advance. On arrival at the barrier it saidn "Don't take the ticket" your car will be recognised and the barrier will raise. It didn't so I took the ticket.
I told the nice man in the Office who said come and see us on your return which I did and he resolved the issue very promptly. Great service from the men in the office!! Good job it was not raining and there was no big queue otherwsie I would have been very upset.”
“Booking arrangements were excellent as was the location in connection with the terminal building. However, through no fault of our own, our return flight with easy jet was delayed by 5 hours. on leaving the car park inserting my ticket in the the machine alongside the exit barrier the screen read that i had to pay another £15 to exit. I then had to dash to the machine in the multi story to pay the additional sum. I was advised on inquiry at the barrier to get a receipt to claim back from the carrier. There was no facility to request a receipt. I would have thought that the airport would have facilities to reclaim additional cost rather than further inconvenience passengers, who had already faced an additional 5 hours travel time.”
“Easy to find and enter.
Difficult to find your way out due to poor signage. Trying to leave at night in the dark, it was hard to see which way the exit was.”
“System failed after I amended a booking. No record found and the voice on the Inter come disputed my booking status. Very disappointing. Every previous occasion where I made a single booking without amendment has worked. This was a surprise.”
“I had to cancel my parking due to Thomas Cook going bust but still had to pay the cancellation fee ,I understand this is in the T & Cs but surely this could of been over looked due to the circumstances,The Main reason for the 3 out of 5 rating is because I got a refund so quickly,.”
“Reasonable distance to the terminal for the long stay car park and I would use it again, if travelling through the airport. However, direction signs within the car park are poor and worn out - exit direction not obvious. Parking appears to occur on the pathways through the car park to the terminal. Luggage trolley options should be available, with covered locations, throughout the car park.”
