Liverpool Airport Parking Reviews

4.51 Rating 909 Reviews
90 %
of reviewers recommend Liverpool Airport Parking
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dwilliams@liverpoolairport.com

I have used this service on many occasions and always found it exceptional, however my experience on this occasion was dreadful. Firstly on arrival the paperwork had us in the wrong car park which to be fair I had booked in error and cancelled minutes later. I then booked the long stay car park with yourselves, received full confirmation and paid in full. Even though it was a more costly option I still felt that the service I had received on previous occasions warranted the extra expense. On arrival, although you still had us down for the wrong car park the member of staff we spoke to apologised for the transfer not being up to date and advised us that if we had any problem on exit just to press the buzzer and explain the situation. No problem, the member of staff was extremely friendly. After our holiday and on trying to exit the car park we did have a problem which we expected. We pressed the buzzer and explained to the member of staff what had appeared on the exit barrier. I was actually appalled at the attitude of this gentleman who although lifted the barrier to let us out left us with " you wanna make sure you're in the right car park next time"!!! This was in hearing shot of my young grandsons and it wasn't so much what he had said but the manner and tone he used. So I feel that on this occasion at 14:00 0n 03/11/19 the service provided was poor and that customer service training needs have been identified here. I have in the past encouraged friends and family to use this car park but I'm not so confident now. I hope this helps to improve the customer experience.
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Posted 1 week ago
Easy to book, system works fine. Only issue is some of the parking spaces are a bit small given the large number of 4x4's in the car park.
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Posted 1 week ago
Easy to use - car park safe and clean
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Posted 1 week ago
Very good, works well.
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Posted 1 week ago
Safe and secure parking. Ideally situated right next to departures.
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Posted 1 week ago
Easy and very convenient
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Posted 1 week ago
Very good close to terminal thus easily walkable.
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Posted 1 week ago
Great parking, really close, just wish it wasn't so expensive to park
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Posted 1 week ago
Convenient parking . Two minutes walk away from airport
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Posted 1 week ago
Quick and easy.
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Posted 1 week ago
Easy booking Easy to find Easy exit What it says on the tin And not to forget Easy price
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Posted 1 week ago
I never thought parking at an airport could be such a satisfying experience. We pre booked. Everything happened exactly as explained in your email. The whole experience was effortless and took the hard work out of airport parking!
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Posted 1 week ago
Easy parking, number plate recognition works reliably
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Posted 1 week ago
Really close to the airport. Could do with more signage for the exit
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Posted 1 week ago
Simple- SAFE ! Thank you , Liverpool Airport Parking !
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Posted 1 week ago
Great facilities, close to the terminal, secure and good value for money
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Posted 1 week ago
Easy entry departure and easy to find ........5 minutes walk to terminal
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Posted 1 week ago
brill fast and quick
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Posted 1 week ago
Well signposted & easy to get to
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Posted 1 week ago
Very easy to use and parking is very close to terminal
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Posted 1 week ago
Liverpool Airport Parking is rated 4.51 based on 909 reviews