“I would have given 5 but if you missed the turning like we did and ended up going round and round and not allowed to stop so forced into a car park only to have to pay £5 to get out and we spoke to another couple that it happened too.”
“The system worked well, easy to find. No-one there at first to direct but they soon appeared and was helpful. Saw no signage as we came out of the terminal so had to rely from memory which direction to go.”
“the instructions could have been better when leaving the key. After registering and getting the item to attach key to, The arrow pointing at where to post the key is miss leading. 2 of us were leaving our key and we both were looking at the machine at the right. It should state that the slot is on the side wall.”
“The entry lane to the car park was not easily visible in the dark, and the exit signs were not very clear on leaving the car park.
There were plenty of spaces for parking and it was helpful that it was all on one level. It was easy and a short distance to the airport departure doors.”
“Actual parking was good however postcode given sent us to the wrong carpark via sat nav. Took us a few minutes to find the correct park then everything went well.”
“It was the first time we had used Liverpool Airport parking. Overall it was pretty good. Just a couple of points though. We arrived at the meet and greet quite early in the morning and there were no staff to be seen. Also my wife has limited mobility and we were a little surprised how far it was to walk to the terminal entrance.”
“Car park is easy to find. Problem is that a huge number of parking spaces are disabled, those close to the airport. Very convienient locatiopn though.
Also had a 7.00am book in time and arrived at 6.47am. So to gain acess needed to press for a ticket. Then on leaving I had a £105 bill. - 2 days later. So pressed the buzzer and the man on the end let me go, mainly because I was one hour before my book out time.
Reason I was early was that I received 2 emails saying please get here 3 hours before to assist delays.
Love using Liverpool airport and will agaim.”
“I Love Liverpool Airport as it always seeks excellent Customer Services. The new to me version of Meet and Greet was almost perfect. Fortunately, it was not raining; I understand that these things are problematic for planners, but a covered walkway would give us comfort as we returned on a cold late February with luggage and without waterproofs. The key system worked well. My only other pointer was that the video showing us how to get there was not so obvious to those who did not know the new layput. It was fast and missed out the starting point. One other matter: do you charge EV's if requested?”
“I have used the long stay car park on a number of occasions. It's pretty straight forward. I pre book the space and the barrier recognises the registration number. You find a space and on return the barrier let's you out. Quite hassle free. I like to know I can get home once my flight lands.”
