“Paid for the fast track parking, which was really close to the terminal, only disappointment was the door to the terminal wouldn't open. Otherwise it was excellent.”
“I use this airport multi storey on a regular basis. Entry is fine. But there is always an issue on exit with the ANPR. So I end up faffing about calling for assistance. Needs to get a bit better. Overall though a good place to park.”
“Hello. I would like to draw your attention to the fact that at night there are not enough markings for exiting the parking lot. Especially for those who used the parking lot for the first time.
Thank you, with respect”
“Overall good experience.
Booked from 10am and arrived at around 11am; the barrier didn't raise but buzzer was promptly answered and after stating booking reference, they manually raised it. Although prebooked parking, it took a little time to find an empty space, so give yourself plenty of time.
Our plane was delayed on the way back, so 'overstayed' past the booking. No issue what so ever.
Excellent distance and convenience”
“The meet and greet isn’t off the road you state in instructions and is poorly signed , plus it looks like barriers before camera area , wasn’t sure it was the right way !
Oh and you say meet and greet but there is nobody there !!! Took 10 minutes to check my keys in
Needs attention to detail
Pick up was fine”
“Straightforward to book into the long stay car park, and easy to enter however once in, signage for vehicles and pedestians is woefully inadequate. On a dark, wet night, having been only able to park in the far corner and draging 2 large sutcases, it was difficult to find a path to the main airport building. No guidance signs and minimal lighting.”
“Very good (helpful on phone as well) and close for departures. Instructions and signs for finding after arrival back I are poor and access is a bit intimidating for people on their own in the dark.”
“This was part of the happy travel experience through John Lennon Airport. Booking was easy online at a price that was less than a taxi round trip to Manchester Airport a similar distance from my home. We found a parking space within a few minutes of arrival and it took only 10 minutes to reach the airport entrance. It took only half an hour between parking and reaching the departure lounge - how good is that? The return was a similar experience, there was no waiting for a transfer bus and we were on our journey in no time at all.”
“We used the long stay parking for a 14 night break in November2024. Everything was good, from the online booking to the access and parking. We arrived back in the pitch black and the car park was well lit. The only negative was finding our way from our parking spot to the exit barrier. The signage is worse than useless, and in the dark it was more by luck than judgement that we found our way. That's the reason I have docked a star from the rating.”
