“On the positive side Liverpool airport is a pleasure to use, principally because the staff are very friendly. I chose to use the 'Fast track family parking' as I knew I would not have much time for arriving with my family to departure. I apid a premium of circa £50 for this then I discovered:
- The car park was difficult to find seperated from other car parks. Which you only discver when you enter and then it is difficult to exit them
- The car park itself is not really any close to the main car park (which is very easy to access the terminal from)
- The fast track which I had paid extra for was actually closed and we had to use the normal queue and were informed to pick this up with the airline/ company we had bought the fast track for. On this basis I would ask that you refund the premium for fast track as it was not available.”
“We hadn't flown from Liverpool before so we were first time users. The car park was in a accessible location and was also a reasonably priced long stay car park. Straightforward booking process on line too.”
“Easy checking, good signage, excellent parking facilities and the catering and shopping options are excellent for a small regional airport. Well done, we love it.
We've stopped flying from Scotland because of the benefits.”
