“1st time using John Lennon airport. Booked a short stay in the park smart. Ideal location only 5-10 mins walk from the airport, might be a less enjoyable walk when cold and wet. Bays are good and not as narrow as some other airports car parks. Parked and returned during daylight so can’t say about lighting. Easy access and entry by ANPR camera. One thing to note is the post code is generic and the sat nav took us on a trip around a local housing estate as “quickest” route, but will know better next time. Maybe give the what 3 words location too?”
“Everything went smoothly. My vehicle was parked in a space appropriately sized to my vehicle (8 seater). Had no issues with drop off or pick up. I would use the service again.”
“Great parking with Meet and Greet. No issues whatsoever. Parked up, deposited the key, had my holiday, returned, key in box and description where the car was located. All in all, quick and super easy. Maybe if I’m being critical, a larger M&G sign on the road leading to the car park.”
“Very easy to find, reasonably priced and just a short walk to the airport. Would definitely use again. Only thing I would say was it's on a self-serve basis so no staff there to assist if any issues such as security/car maintenance in case something did happen to the car whilst we were away.”
“Everything was so easy. The details on the emails incorporating the short video was informative . The directions when we landed where easy to follow.”
“I normally use Fast Track though used Park Smart this time, entry was easy but parking slightly more difficult as took a long time to find a space. Booking process easy enough”
“Overall Very Satisfied
Booked multi story. Due to confusing signs (options are long stay and short stay multi story with no / to say short stay and multii story are 2 seperate car parks) went in long stay lane and there is nowhere to turn round got charged £16 to drive through the long stay.
Once in Multi story easy to find a space and friendly staff. Would definitely use again but if your using for first time make sure you bare in the right lane”
“After a couple of hic ups our fault we located the right carport and found a space very quickly, coming home we picked up a trolley and then our car very easily and there was a trolly park do no need to take that back, unfortunately we struggled with our cases going into the airport through lack of trollys, but we have booked for Dec 2026 and again for June 2027 with ease, so thank you very much.”
“At 5am parking was a little confusing and I went to the incorrect parking area, I rang the bell and the wasnt helpful, he just said im in the wrong place he quickly offered directions again weren't clear, so when I eventually went to the other car park, he told me I was in the wrong place- confused and stressed he was not helpful at all. And sounded like I was an inconvenience - that was my first time at your airport and I would rather go from Manchester in future even if its an extra cost. Your staff needs training on how to speak to customers in a polite manner whatever the time of day. If this person doesn't like the job then they need to look for something else . Plus when I was leaving the car park the person on the intercom said I wasnt register as been in the car park, so at 2.30 in the morning i had to check my emails to find the registration documents! Not happy at all im afraid”
