“I haven't parked here before so I pulled into an area to ask directions. I was about 40 seconds and had to pay £7.00 to get out of a barrier. Not impressed at all.”
“I was disappointed with this car park; upon leaving, they charged an extra £25 for an hour of parking, even though we had been asked to enter our flight number when paying, and they had calculated how long we would be there. When I called from the barrier, they told me to do whatever I wanted but said they wouldn't let us out until I paid; they didn't care about the situation and said there was nothing they could do to help. I explained that I was in a huge rush because we had a tired, crying child in the car, but they simply refused to keep talking and hung up on me—doing so several times. I do not recommend it!!!”
“Arrived at the long stay car park and NO Disabled parking, my husband is registered blind. We had to park quite away from the terminal. When we arrived back on Thursday 24th September the lighting in the car park is very poor. We had NO assistance to help us get to the car, I had a blind husband and a trolley with two suitcases it was really Awful. We will not be using your car park again VERY Disappointed.”
“Although I prepaid in advance, the exit machine wanted to charge me 290.00. Having spoken to the assistant I was still charged an extra 24.00 as apparently I parked in the wrong area.
Not happy.”
“I prepaid the long stay car park directly on the Liverpool John Lennon Airport website in August for 7 days. On my return from holiday I received a parking Charge Notice from a parking company. In the bay there were no signs advising you could not park there and no yellow lines or zigzags. It was in its own actual parking space, not a kerb or anything. I emailed the airport and they said I had dropped off passengers in the drop off zone and liable for the charge. When I pointed out the date of the charge was 2 days after I parked the car and was not in the country they have told me to take up my dispute with the parking company. Very disappointing and frustrating as I thought booking directly with the airport would ensure no issues with the booking. Very poor unfortunately”
“Having been delayed on return from France due to a cancelled flight we were unable to leave the car park without paying a £50 excess charge!
I though the airports would understand such circumstances, which are becoming the norm”
“I prepaid for the multi storey car park for 48 hours . The barrier should normally open as it recognises your registration number . This did not happen so i had to take a ticket . Upon my return i put the ticket in the machine hoping i would have nothing to pay but instead it cost me £140! Absolute scam .”
“You car’s not save over there. I parked my car there for a week but somebody hit my car who shell I contact to now. So in other words try to keep your car safe at home.”
