“Very disappointed that the huge car parking area on the left as you enter the car parking has been closed this just makes it more difficult to find a space and will be horrendous when it is a busy period.”
“Location was perfect but gate didn't open straight away so took a ticket but when came back they was asking me to pay 130 even when I already bought it online but after talking with guy true buzzer just let me through with no issue.”
“Ironic that a meet and greet car park turned out to be automated. Maybe a robot will be planned next time to actually mert and greet. Misleading. So beware.”
“I lost my bearings when coming back to the car at night having dropped it off in the day
So took me a while to find it
Is there a way you could number the car bays so that at least you can make a note of the number bay u are parked in?”
“The idea of pre booking is a great idea but in reality the car park we should have been in was not clear, if you have never been before. At the sign for carparks, we should have turned left not straight on and after entering and paying £18.00 to exit the wrong car parks, we ended up still in the wrong place. But where permitted to stay there as we had a parking reference. Next time, we will know where to park. Not the best experience in the dark.”
“I couldn’t find any disabled spaces - are there any? I didn’t see any signposts for them. I ended up being away down at section 14 which is a long way when you have a suitcase! I had to park between 2 cars as all the end ones had gone - these are my next option as I struggle to get in and out of my car.”
“Used the Smart Parking at LPL. Easy to book and get into the parking area. However, we had to park right at the far end of the car park and there were no luggage trollies available so my wife and I had to manually wheel our heavy luggage all the way across the car park and into the terminal. My wife requires special assistance and the effort of wheeling our luggage that distance caused her some mobility issues and discomfort once in the terminal.”
“I used M&G for the first time - the parking directions and signage needs to be improved. i made an incorrect turn as there were 2 large concrete blocks in the road and so i turned right thinking that was the M&G entrance. Using the intercom i discovered i had to drive around the concrete blocks which to be clear are in the middle of the road to reach the M&G entrance. I was doing this at 4am in the pitch black and so it was an extremely unpleasant experience.”
“Fast track parking was excellent and really convenient, but difficult to find. Badly signposted and felt the confirmation email didn’t give very clear instructions, went in through the long stay car park and it cost me £12 to get out, even though I’d been in there for no longer than 2 minutes”
“I paid in advance for along stay carpark. When we arrived back from holiday, on leaving the carpark the barrier failed to rise. The friendly man on the intercom notified me that I had parked on the wrong car park. He told to pay the difference and released the barrier. The only problem is that I followed the long stay car park signs and ended in the wrong carpark. It would have made a great deal of difference if I had been provided with clear details of the carpark location with specific coloured directions.”
“We have used yo a few times and always have trouble coming home when we get to the barrier it always will not let us out.
Should automatically let us out with number plate but always have to use the intercom with cars behind us.”
“Signage was adequate. Space for car I considered to be small. In my case large SUV and panel vans were parked very close. In the case of the panel vans; tow bar was a trip hazard and access to car boot was not possible without moving the car forward.
Simple covered walkway is required between Car park and terminal.
Poor signage experienced while leaving the car park.”
“used the drop & go service very quick & easy to drop car off just a shame it’s a walk with luggage to the terminal especially when one of the terminal doors out of use. & didn’t help that the weather was terrible, might of been easier in the multi storey, that way
it is only a short walk across the road.”
“Parking my car at Liverpool is convenient. I like the hassle free option of being able to arrive and know my car is in a safe and secure area.
That said, the car park is poorly maintained, there are potholes, weeds, overgrown bushes and the line marking is way overdue a repaint. I am charged to leave my vehicle there at a rate the doesn’t reflect what appears to me to be low running and maintenance costs. People from outside the Liverpool region will use that car park. What message does it give of Liverpool and how we treat customers if you can’t get the first thing they see right and look like it’s maintained.”
“Bit disappointed with our latest stay. Literally 15 mins over time due to slow baggage handlers and had to pay £15 to get out of the car park. At 1.30am I’m not going to argue, not that I had anyone to argue with!
Otherwise everything else was fine, just a poor end to our holiday!”
“Parkede in the wrong car park evidentally so I must have found the nbooking system confusing.I will try again next time we fly from Liverpool which I found a gtreat experience.”
“Need better signage as on instructions it said look for family parking and there is none and it meant we went in wrong car park and had to pay also a map would help to say turn right at the roundabout.”
