“Having experienced problems altering the times on my booking and extreme difficulties getting a refund following a system malfunction, I was left feeling very disappointed with the service.”
“You need to use the left-hand lane to access the long stay car park check in is instant if you booked online ANPR recognises your car to let you in. Negative points are that it’s difficult to find a trolley nearby. There are no trolley parks that I could see in the dark.. the exit route is not clearly defined you have to go around the rear of the long stay multi storey. On the plus all surfaces are level with very few trips and there are some really nice landscape areas with pine trees.
Is this car park safe for lone travellers? It is ready well lit from above brightly using street lighting for I would say that some areas have difficult sight lines.
I did not see any own markers, so you have to remember where your car was parked exactly”
“We had prepaid for a weeks parking but inadvertenly parked in the wrong car park (it was 4.00am and very dark!). We didn't know this until our return and had to pay an additional £16 before we could exit. I suspect we're not the first to have had this experience”
“The long stay car park was very close to the airport easy to find and easy to use. The only issue I have is there is no facility to leave your car keys. I hate taking them abroad as fearful of loss.”
“Booked a Park Smart space but couldn't see any signs for Park Smart as I approached the airport and ended up mistakenly in the Long Stay carpark and had a stressful time trying to exit. Thanks to an employee at the airport who got me out of the pickle and to the correct parking area.”
“I thought the parking system was very good and easy in and easy out, I think the price was ok but think if there was some kind of parking subscription discount for being a member/loyal customer with a percentage a little lower would be good, if not it was ok for me and I am just booking again after writing this message, I am a very very loyal customer, my phone company I have been with for around 21 years. This is why I suggested a loyalty customer discount could work for you and us.”
“Very straightforward to use, as a pre-paid service. I drove in without needing a ticket and was parked and on my way to my flight within two minutes. The return was just as quick and trouble free.”
“Parked in the multi story, came to £127 i think in total for 8nights. Well worth the money, having the car so close to the terminal was a convenience worth paying for.”
“Used meet and greet. Right next to airport. Very easy to use. Parked car at office and dropped key in. On way back collected key and drove away. Reasonably priced.”
“Very convenient to park at Liverpool, although pricey. As my husband has a blue badge we were able to park quite close to the departure lounge so can't comment on how convenient it would have been without the blue badge.”
