“As I have a disabled badge looked to find a space,no chance! Place was packed,in fact my husband had to keep driving round and round for over 15 minutes to find a space!! I had to jump out as I couldn’t walk far,I stood and waited for him to find a space,he found one shes away!!!! Horrendous never again!!!! When we returned a week later it was just as bad as trying to pick me up somewhere that is allowed was awful just an all round bad experience with a disabled passenger!!”
“Used ‘Meet and Greet’ Not met and not greeted. Prior to visiting I was sent a video, this showed the entrance(very useful) and how to leave and eventually collect our car. Although this did work and we were able to find our car in the dark, the title (M&G) did infer some HUMAN involvement.
Our car was home upon our return, obviously driven by a shorter person”
“Finding a parking spot took ages. On return at night, even though I had taken a photograph of the location of the car, it was VERY difficult to get back to it from the terminal. The signage of the route back was very poor. I, along with another two groups of people, about 10 in all ended up having to climb through a fence to reach our zones that we could clearly see.”
“Amazing service!
We had an issue while we were away which meant we couldn't pick up the car in the time frame booked. I explained my issue and the response was extremely helpful and thoughtful and much appreciated.”
“The multi story car park is a bit more expensive than some of the other airport car parks but it’s very convenient being so close to the terminal. When I landed at 11.30pm I felt like it was worth every penny to have my car so close.”
“It's called Meet & Greet. We weren't met or greeted! Just guessed that we had to park somewhere then a fully automated fumbling around with various signs and screens in an empty room and deposit boxes. Staff may have been around somewhere, but obviously very shy. Suggest changing name to No Meet & No Greet.”
“I ordered through Ryanair, it was cheap enough and located close enough but the information didn't come straight away and I didn't know it had been allocated to me, it arrived next day. Also when it did arrive I didn't understand where the smart parking was as there was no map. Luckily there was a whats 3 words, which I used with the satnav. So would like a faster time in getting details and a map to show where it is, I know now but other people will have the same experience.”
