“We booked the meet and greet at Liverpool as it was close to the terminal and I was travelling with my husband who has MS and my 4 year old granddaughter. We had no issues going out but when we arrived back at Liverpool at 1.30 in the morning it was very different. We went to the office to retrieve our keys and found nobody on hand to help. We eventually obtained the car keys with a ticket that said Zone A Bay 8. When we went back into the car park there were no zones or bays marked. I went back and knocked on the office door and the attendant who was busy watching TV flung the door open and told me that I just had to go around the car park flicking my key fob until I located my car. The zones and bays were apparently for their convenience when they originally moved my car. He was most unhelpful and we were very disappointed with the standard of service which considering how expensive parking in was really poor.”
“Excellent service, your parked in a perfect location. Any better would be jump down the plane steps and into your car then out since your searched by security at the departure and gone through immgration control.”
“Payed for meet and great as I have a disabled child, came home to no car, hard to find a member of staff to help, eventually found someone and our car had been left in the place it was stored after 20 minutes someone found it 🙈”
“Parked my car for 4 nights, arrived at 3:45am and the process was very seamless it is ANPR'd so literally just drive up to the barrier and it will open. However, when returning at roughly 2am noticed yellow paint on my passenger wheel arch so it has obviously been hit whilst parked.”
“Was very good and easy to get to only downfall was very limited spaces it too is a long time to find one. We eventually found one in the overspill car park.”
“All The staff at this airport are excellent. Very helpful, professional and friendly. They should give lessons to there counterparts in the other place about 25 miles away!
Booked a spot in the multi story but camera didn't recognise my number plate but no problem as I had booking number and spoke to control who sorted this immediately .”
“This was the first time I'd used Liverpool Airport Automated Meet & Greet. I found it a bit complicated but there was a person on hand to help and particularly correct a booking error I'd made. Coming back was also difficult. The map did not show clearly where my car was and, in the dark, I had to search about 4 rows before I found it.”
“I pre-paid but the system did not recognise my vehicle.
Contacted security who let me in: however on departure the system wanted to fleece me out of £484 because my reg plate was not recognised on entering.
Contacted the security again with my booking number and they let me out once they had confirmed I had pre-paid.
KEEP ALL YOUR RECEIPTS OR IT COULD BE EXPENSIVE!!”
“We chose the Fast Trackcar parking as this is directly next to the terminal building which was excellent as I had my elderly father with me.
If he hadn't have brought his disabled badge there were no normal parking spaces available.
It should be more closely monitored when people are booking Fast Track otherwise it was excellent.”
“Easy to book. Easy to park, although the spaces are narrow for a Range Rover. No problem exiting. Great location approx 2 minutes from arrivals / departure.
Price in comparison to other parking areas is reasonable. Definitely use again. A++++”
