“The parking was close by but clearer instructions to find the correct car park would be really helpful. We did go to the wrong place. Please make it clearer when booking and also directions on the confirmation, to help.”
“We live in wallasey,so always new it was there well it was great I must be honest, stress free that is the best airport I have been to in all the years I been going,staff really nice going and coming back I will definitely use your airport again,,thankyou”
“Easy to park at meet and greet, Thought there could be clearer signage,and directions on walking to airport. It was raining, so difficult to find directions.”
“I used the Meet and Greet car park. The check in process was very easy to use. Signage to the facility was clear and the advance communications meant that I arrived without a hitch. On my return, I just scanned the barcode provided and collected my key from the licker which was lit up so I couldn’t miss it. There were also clear directions to where my car was parked. The only thing that prevents me giving 5 stars is the lack of customer toilets. I had driven a long distance and was quite desperate when I arrived. Had there been facilities either in the building or close by I would not have had a very uncomfortable few minutes before I got into the terminal.”
“Competivey priced and a seamless experience through the process. The Meet and Greet area is very close to the terminal and on the level. Can pickup is a very simple process. I recommend this parking option”
“It was a brilliant, straightforward service. The only part that didn't make sense was when we returned to pick the keys up the message on the screen said turn right out of the building to find your car. But I would say it was more straight across from the building rather than turning”
“Just brilliant. The barrier recognises the registration plates and lifts when you're approaching. You park and it's a 3mn walk to the terminal. Just brilliant”
“After parking, the signs to the departure entrance are clear and frequent. However, returning to the car isn't as easy and there could be more signs from the terminal to the various carpark zones.
Also, the exit signs when leaving the airport aren't clear. It would be helpful if there were more clearly marked exit signs.”
“Very poor experience, especially considering the exhorbitant price - £52.99 for three days!!!
1 The confirmation email for 'Park Smart' contains the statrement:
Postcode: L24 1YD
What3words: ///prank.dart.scream
That postcode takes you the WRONG car park at completely the OPPOSITE side of the airport!!
2 When I finally arived at the correct park entrance, the barrier would not work - and it then became clear from the conversation with your colleague at the entrance that she could not find our booking!! This might explain why the car park was full to bursting when we drove in - and had to park at the furthest corner - you dont have a handle on capacity because of lost bookings!!!
3 Describing it as 'onsite parking' therefore is stretching it somewhat!!
No wonder the airport has a problem with people using the surrounding estates as car parks! I wont be recoomennding it to anyone after our recent experience.”
