“Pre booked parking no problem a little expensive but secure return delayed until following day paid, £20 excess in terminal BUT ANPR on exit did not recognise had to use call. PLUS easyjet will not pay excess BUT pays for hotels transport and food in IOM dont find this fair BAD CUSTOMER RELATIONS EASYJET”
“I used the meet and greet service which was really convenient and a short distance away from departure entrance and arrival exit. The only slight issue I had was that the car was parked in a really tight spot and therefore I had to reverse out before other passengers could use.”
“Parking was very easy and clear. Very smooth on both departure and arrivals. Slightly disappointed to be charged for Fast Track when it is currently closed due to ongoing works. Maybe remove the option until they are completed, i now have to chase a refund.”
“The car park was extremely busy (it was half term) and we struggled to find a space. Once we had parked we only had a short walk to the departure building. I was happy that my car would be secure during the few days we were away. The pre booking was simple and the cost did not appear unreasonable. I would use this service again.”
“Parking was fine, we used Fast Track parking, however fast track was not operating in the Airport. No proactive compensation from you, I had to report it to Customer Services who then agreed to repay the fast track element”
“Very good convenient parking, automatic entry and departure a great improvement. To exit the car park is confusing, need better exit signs and better lighting.”
“Good easy parking, it could do with bushes being cleared, when I used this car park there were deep puddles, but I woul definitely use again, the process of booking the car park was great”
“Never been before however we booked in advance into the Long Stay Car Park (LSCP) Finding the LSCP was easy enough due to good signage . We parked up and transported our cases to the nearby airport. Exiting the car park was easy as our reg had already been scaned on entry.”
“Car park well signposted from main road. Its right opposite the terminal building anyway. Its well lit and spacious. There is a lift and stairs for access back to the ground floor.”
“The parking was fine so close to airport. The only thing I would say is the signs are not very clear. We went past the turn in after leaving roundabout as there were no green signs, we were not the only ones. Back up and turned in, the red signs were clear but not green ones for multi story. They were there but did not stand out at all. Really needs a big sign as you turn in. We thought it was probably us old people getting it wrong but as we parked another couple who were young said they hoped they were in the right place.”
“Very handy for the terminal, Fast track is a good idea but annoying I have used it twice now but always requires manual intervention on the barriers as doesn't send more than one bar / QR code to get through”
