“Whilst parked at this airport, I came back to find that my spare tyre had been robbed. This was a bit of a shock as when initially booking I checked to see what the security status was, and it said 24/7 onsite security which was not visible in the slightest. The car park says fenced off and secure yet it is very easily accessible on foot. I will not be using it again unfortunately”
“Received a parking ticket for parking in a car park I had paid for in advance. Stated I parked out of bay markings. No markings evident due to darkness and frost covered ground at 6.30 in the morning. No obstruction whatsoever, parked on end of a row, in line with adjacent car. Lovely surprise on return from week's holiday. Use this service at your peril.”
“Very good (helpful on phone as well) and close for departures. Instructions and signs for finding after arrival back I are poor and access is a bit intimidating for people on their own in the dark.”
“This was part of the happy travel experience through John Lennon Airport. Booking was easy online at a price that was less than a taxi round trip to Manchester Airport a similar distance from my home. We found a parking space within a few minutes of arrival and it took only 10 minutes to reach the airport entrance. It took only half an hour between parking and reaching the departure lounge - how good is that? The return was a similar experience, there was no waiting for a transfer bus and we were on our journey in no time at all.”
“We used the long stay parking for a 14 night break in November2024. Everything was good, from the online booking to the access and parking. We arrived back in the pitch black and the car park was well lit. The only negative was finding our way from our parking spot to the exit barrier. The signage is worse than useless, and in the dark it was more by luck than judgement that we found our way. That's the reason I have docked a star from the rating.”
