“Great service, not the first time I have used the facility and I’m sure it won’t be the last, this time the staff went the extra mile as on my return from holiday my car battery was flat and a very nice bloke called Geoffrey helped me by jump starting my car to get me on my way home, thanks again.”
“Spot on parking! No trouble whatsoever! Flight was slightly delayed which made our exit time go over but the barrier opened with no bother!
Car was safe and secure! Will always use JLA Parking.”
“As this was a short break the car park was cost-effective against a taxi however prices for parking are not cheap and perhaps could be more reasonable considering the vehicle is parked outside. However the parking is convenient for the airport departure and arrival areas only a 5 minute walk at most. So all positive except prices need to be more reasonable.”
“Booked amd paid all ok, I had previously booked in the Long stay car park and on this occassion simply followed previous routes as there were no dorections on the booking confirmation. On arrival the barrier did not go up and on departure I was met with a £105.00 bill which was eventually dropped to £6. Explained to the person on the end of the comms who helped but thought to tell me I was wrong and reluctantly reduced the fee.”
“I used the "Meet and greet" service at the airport. This is a review with two parts. On the way out it was excellent. When I booked I put my return date as the Thursday because that was when my flight back set off. I hadn't considered that it landed on Friday morning at 2am. When I got the the car park I had £25 extra to pay. I found a member of staff to pay the extra, after explaining he very kindly waived the charge. He then directed us to departures and explained what to do on the way back. If this was the whole story I would have given 5 stars.
On the way back I left arrivals at 4am, I looked for the sign post to the "Meet and greet" however there aren't any. The Multi story, Long stay and Express drop off/collect are all clearly sign posted. After walking around for 15 minutes I asked a Steward where the Meet and greet was. They directed me, and I mentioned there were no signs their response was that they have told them multiple times.
I went to get my keys and mentioned to a member of staff that there are no signs. I was met with the sarcastic response of "But sir you came here when you dropped your car off.". After being awake for nearly 24 hours it was all I could do to hold my temper. I reminded him I arrived from the entrance in the day and hadn't thought to drop a pin on Google maps because I didn't think anyone would be stupid enough not to sign post a Meet and greet service at an international airport. This part of the service I would give 1 star.
On balance 3 stars seems fair.”
“Fast track parking was great , right next to terminal building. The deal was supposed to include 2 fast track tickets but only one was sent so wasn’t able to use it. Also the parking map sent to me was not a picture but what looked like code, so I had to download it from another source. Shame because parking bit really good.”
“Great little airport parking was very easy and the restaurants were very good. Getting through security and passport control smooth would definitely use again.”
“First time parking in Liverpool airport, good parking no problems finding a space it’s only a short walk to the terminal however I would say parking is a lot more expensive than other airports”
“Booked online for what I thought was the main carpark, hadn't realised that I'd booked the smart park untill I tried to leave the main carpark and was told I needed to pay an extra £14 . It's not a really big issue but it wasn't particularly clear when booking on line thanks”
“Accidentally drove towards the wrong long stay car park. Buzzed for assistance & was told to drive through the barrier and out the other side. Upon exiting I had to pay £12.50 even though I had not actually parked. This is very poor service. Abysmal in fact.”
“Absolutely brilliant, very easy to get too, we’ll sign posted, and a 5 minute walk to the terminal, hassle free quick and easy.
Will definitely recommend, the whole experience was very pleasant from start to finish, will definitely be using this airport again in the future.”
