“Very good (helpful on phone as well) and close for departures. Instructions and signs for finding after arrival back I are poor and access is a bit intimidating for people on their own in the dark.”
“This was part of the happy travel experience through John Lennon Airport. Booking was easy online at a price that was less than a taxi round trip to Manchester Airport a similar distance from my home. We found a parking space within a few minutes of arrival and it took only 10 minutes to reach the airport entrance. It took only half an hour between parking and reaching the departure lounge - how good is that? The return was a similar experience, there was no waiting for a transfer bus and we were on our journey in no time at all.”
“We used the long stay parking for a 14 night break in November2024. Everything was good, from the online booking to the access and parking. We arrived back in the pitch black and the car park was well lit. The only negative was finding our way from our parking spot to the exit barrier. The signage is worse than useless, and in the dark it was more by luck than judgement that we found our way. That's the reason I have docked a star from the rating.”
“My wife & I are both78. The disabled parking ic as near to Departures as you can get.
Very handy & stress free.
The only pronlem we had was getting out. The barrier would not recognise my car.
I was just wondering what to do when a young Lady arrived and sorted everything out.
Great service!!! Thank you.”
“On line booking was simple and there were no extra fees for minor booking changes. The car parking was easy to find and there were ample spaces to park.
However finding our way to the exit barrier from car park area 3 on our return was difficult as we arrived back at night time and navigating from the car park in the dark was difficult as the exit signage was very sparse difficult to see and the road markings weren't visible.”
“Used short stay multi storey car park. Booked night before as unexpected trip 24 trip to Isle of Man, everything was great would definitely recommend it to everyone.”
“It is the third time i've used this service in the last 18 months. Easy to book and use with the number plate recognition. Good value for money compared to 2x 30 minute taxi services.
The only thing i would mention is that there could be improved signage for general direction and exiting the carpark, especially after dark. I've attached where i have parked each time for reference. Other than that, very happy.”
“Hi, As my wife and I are are 85yrs of age the use of the Fast Track car park was an ideal solution. However on arrival back at the airport we headed inside the terminal towards the exit for the Fast Track car park. We then found the exit door locked and As I am restricted a little in mobility and having to retreat to the main exit, I suffered an angina attack. We were able to slowly make our way outside towards the car park but being after 11pm it was now a struggle. Just a mention when booking this car park that the exit would be closed could save a lot of trouble and stress. When arrived at this exit I did speak to a couple of Airport staff but they were rather disinterested and said it was a car park problem not theirs. Otherwise a pleasant airport experience. Regards Bernard Cleveland”
“The park itself is brilliant, just a very short walk to the terminal, my only gripe is that I managed to take the wrong way in and ended up paying a fiver to drive round to the exit which is not very good.”
“Great experience, easy access via ANPR. Lots of spaces to choose from and area felt secure. Straight into terminal and then fast pass through security although it was quite quiet anyway. A little bit extra than other options but worth it in my opinion. Would've been 5 stars but when we returned it was past midnight. We walked all the way down the terminal to the doorway straight onto the car park but it was closed ( due to the time probably) so we had to go back through the terminal out the normal exit and walk round. Maybe in future explain if you are arriving late, you will need to do this. Other than that great experience, will use again”
“Great location. ANPR is handy, no messing about with tickets. Only issue I found was that the exit is not clearly signposted from where I parked, particularly at night.”
