“Not as close to the terminal as it says, about a 10-15 minute walk. The address given takes you to a different car park. There's no designated spots so you could end up and the very back or the carpark which is another 10 minutes of walking. Open carpark so not the most secure but the car was fine after a few days and it was a cheap price compared to other car parks and services. Just keep in mind the walking because It's longer than stated.”
“Everything is great EXCEPT when you come to park - the car parking space need to be wider as trying to park, when there is a space next to your pillars is very very very very difficult”
“We have parked at the airport several times in the past and have always parked on the same car park. We prebooked the car aprk came to the airport on the 28 April. The barrier opened and we parked as usual. However, on leaving hte airport the barrier would not open and it said we owed £180. On speaking to someone on the intercom, we were told we had parked on the wrong car park and should have looked at the map on the booking details. He let us pay £20 rather than the £180 as we had already paid £126 to park for 9 nights. I appreciate that it was our mistake but, in my opinion, the barrier should not have opened to let us in initially. It is supposed to ecognise the car registration. The car parks are next to one another and it was an easy mistake to make.”
“I find the meet and greet very useful, but as I'm not brilliant with the technology, you have to use, I find it very stressful. Having someone on hand to help, would make things much better.”
“Its a long way to the terminal for me to walk. I can use tje long stay and get as close to the terminal so I don't think it's economical.
Meet & Greet at other airports i have used do actually meet you at yhe drop off and pickup points.”
“Hi I found it unclear as to which car park I had booked . I presumed the long stay - wrong . The staff were very helpful and only charged me an extra 2.00 per day . Still cheaper that not Pre booking. . I would use again but pay more attention to which car park I was booking”
“I used Meet and Greet where usally use Smart Parking. Meet and Greet was harder to find as no directional signage on the site itself so ended up in woring car park and having to pay. Then once in office to check car in, lack of humna support is not the best when feeling anxious in first instance. Will go back to Smart Parking which is just as near and easier as park up, take own keys and walk same distance (and cheaper).”
“Car park and drop off was ok , signage for the meet and greet was rubbish and in the middle of the night ended up in long stay car park that charged me £12 to get out after 2 minutes”
“The parking area is not well signposted. There is a location map on the confirmation but it does not include a postcode or adequate directions for a first time user. Similarly, there is inadequate signage inside the terminal and outside for returning drivers.
The facitity is straightforward enough, although on returning to pick up our keys I was advised that the 'drawer' would close if it was not carefully help open.
Finally, as it's a DIY/unmanned facility, it's more 'self service' than 'Meet and Greet'”
“Easy to get in and out and find a parking spot on ground floor. Parking area was dirty and littered. Price is expensive but we needed to be close to terminal which it is.”
“Happy with my parking but not happy with the charges for entering the wrong parking, I pre-booked and took the wrong exit off the roundabout and couldnt turn back costing me £6 just to go in and straight out, I dont like this we should get 2-5mins free incase this happens, same in Manchester. Next time i know where am going it will be better as I used the smart park all day and was very beneficial”
“Arrived on time and although on first sight it was too busy, there was plenty of parking around the side (under the bridge) which isn't too far to walk. 5minutes at most. A little pricey but to be expected at an airport. Why is beyond and description.”
“I'm afraid I did not find it easy to find my car park at all. I had the £36 one - followed the signs and as it was on the map, went into the car park, didn't recognise my reg, paid in advance, and then it said it was £96.
As you come in, park easy then looks like it is by the rent a car part - turned down there, no signs of where to turn next for park smart, ended up turning round and phoning a friend who said no it's the long stay one which is park smart, it just made no sense. Unless you go multi - story, cou could be guided anywhere! Really needs better signage in regards to which car park and lane is which as once you turn onto the last road to get in lane for where you park, you really haven't much time to see.
It needs to have the car park name as it is online on the signs, from what I see on your map to what I see in real life, park smart was NOT easy to find when you are on your own. Apologies.”
