“My husband and I arrived mid evening and found the access was good and clear.
It was raining and quite dark so we chose a space between all the other vehicles
and happily parked and it was only a short distance to departures. We collected the car a week later.
Since coming home we have received a summons for parking illegally. Why?
Please can you check this. My name is Mary Bathgate.”
“The parking was great and very easy to navigate. It was very quick and easy with a very short walk to the terminal too! It was brilliant once we got there! It was a nightmare to find and at 6am after driving for nearly 2 hours it was a massive headache. We even went into 2 wrong car parks and had to pay £13 before we got there. I am hoping to receive an email back to reimburse my expense”
“Its a great facility, but i must be honest its not as well kept as i used to remember, weeds and rubbish were an eyesore and some areas need re surfacing quite badly.”
“The Meet and Greet Car Park was ok but the directions to it were misleading. The directions said to use post code L24 1YD which led us to the main Airport entrance, but once we arrived we couldn't see any signs for the 'Meet and Greet' and we were forced into the either the 'Long Stay' car park or the 'Drop off'. We subsequently followed the 'Drop Off' route and had to enter the carpark and pay £8 to emerge back outside the Airport one minute later. Clearer signage is required at the airport and it should warn us that we had to follow Dunlop Rd to get to Hale Rd”
“Parking good but I emailed twice after the booking to ask about any assistance for blue badge holders and received no reply. Very disappointed but typical of this type of organisation so not surprised”
“Main issue was the signage was very poor. Other airports describe it as “Meet and greet” or M&G and this was not on the sign. I would recommend better signage and a more accurate postcode for satnav”
“Was nt impress, I am dissabled and HAVE NOT TO CLAIM STAIRS, I was in a wheel chair and told the lift wagon was broken, and would delay the flight if i did not claim the stairs, so i did i could not breath, when i got into the plane, people could see i was struggling,and tried to help, the plane then went to the side of the run way as we was delayed, I ALSO saw the lift wagon at the side of another plane working so i had been told LIES, the plane would have been delayed if i had a heart attack. Probaly will not use Liverpool again.”
“A convenient and cost effective solution for traveling to my local airport. It was difficult upon arrival to see where available parking spaces were and the exit was difficult to find. Painted signs on the floor are very faded and need updating.”
“Very expensive! I had to pay £89.99 to stay less than 1 week just on the standard long stay car park. It is handy for the terminal, but you need to allow time to find a space as there were not many free spaces when I parked on a Monday morning.”
“Not Meet & Greet. Shouldn’t be advertised as such. No one to meet or greet you, you do it all yourself. I might as well have paid less and gone in the cheaper car park. It’s still a five minute walk from the terminal but costs more, and there’s the faff of sorting your keys out. Other car parks you just drop car off and go to terminal. More signs are needed on approach as not stated as Meet & Greet and not easy to find. Paid £5 going through other car park trying to find it.”
“Negatives
Poor signage
Failure of number plate recognition for advance purchase parking
Positive
Fairly short walk to terminal
No damage to car on return”
“I have emailed you re my experience, I had trouble finding Meet & Greet due to too small signage, Incorrect road on map saying Hale Road when in fact you had to turn into Dunlop Road first which then led onto Hale Road. What should of been stress free ended up stressful with 2 payments to your drop and go car park looking for Meet & Greet, nobody around to assist except at your Parksure/safe where a lady spoke and directed me on the intercom at the barrier entering that Car Park. Improve your Signage and Map.”
“ecently used the airport parking service and found it to be excellent in terms of parking availability and accessibility. The location was convenient, and getting in and out was hassle-free. However, my experience was marred by their inflexible booking policy. While away, I needed to extend my booking by an extra day but found it impossible to make changes online or via customer service. This resulted in an expensive overstay charge upon my return, which was quite frustrating. Overall, a great service if you’re sure of your dates, but beware of the hefty penalties for any last-minute changes.”
