“We used the Meet and Greet parking due to its close proximity to the airport entrance. Drop off was straight forward but pick up very confusing. Both the car parking (for other Liverpool Airport parking) and our parking signage were indicated by letters. Ours were referred to as row C but unbeknown to us, other parking areas were referred to as Zone C. The meet and greet parking signage was not immediately obvious to us so my poor husband initially trekked around the back of the hotel in search of our car in Zone C until I spotted the signage. A simple fix would be to number the Meet and Greet rows to avoid any confusion.”
“We used the meet & greet parking based on experience of the same at Manchester Airport. The signposting was a little Heath Robinson with temporary signage in place which would have been even more difficult after dark. The facility itself was well set up with drop off very straightforward. It was a short walk to and from the terminal.
On return, I knew I had lost my receipt used to pick up my car key. The friendly staff quickly recognised this after I had failed by using my purchase receipt and helped me access the key.
My mistake was not to read the full instructions before I travelled but I still don't know how I lost the returns receipt.”
“We were booked into the Park Smart car park for an early morning flight. Not usually flying from Liverpool we missed any signs and found ourselves on the entrance to the long stay car park. Since it was a one-way entrance we had to go through the car park. To drive straight through to the exit we were charged £16. There needs to be better signage. There needs to be a zero charge for those who make a mistake and exit a long stay car park within 10 minutes.”
“Always use the park smart car parking as its so easy to use.Only 5 minute walk,if that,to the airport building situated near the roundabout.Once youve booked you literally just drive in&drive out as it use number plate recognition.Easy to book&cheaper than paying airport transfers.”
“Excellent right by departures far better than Manchester Airport.
So easy to just drop your car off and when you have come back with no hassle no stories no coaches to get my car just a very very short walk”
“Meet and Greet signage is non existent on general approach to airport. Signage on side road but those unfamiliar with the airport are committed to pay parking in seeking the proper entrance.”
“Parking up was easy and was easy enough to find my car after my holiday with assistance from the staff member on site.
However, when I returned to my car my dash cam had been removed and looks to have been pulled off. Unsure why this would have happened but rather inconvenient as now have to have this refitted again.”
“Pre paid in advance for long stay onsite parking. Well sign posted on arrival, ANPR recognised reg number and allowed entry. Found a space relatively easily.
On arriving back to the UK it was raining heavily..deep puddles on the route from main airport building to the car park was a slight negative. I would have given 5 stars however the signposting to find the exit of the car park wasn't the best and should be improved especially trying to find your way out in the dark.”
“First time using John Lennon airport. Park Smart, very easy to book online, easy to access, couldn't find many disabled parking, plenty of other spaces. The airport is only a 2 min walk. Have decided to use this airport instead of Manchester wherever possible.”
“Although it's always busy on this car park there are always places. Only a 5 minute walk and Easy to access to the terminal building. No steps all flat. Each section is numbered and coloured ie Red Zone 7, so easy to find your vehicle on return.”
“Amazing experience. This is the 2nd time using this parking and it was so easy. Convenience is high up on my priority, especially when worrying about everything to do with a holiday like passports, flight times etc.
The team have this nailed 100%”
“The parking accessibility and process were great, but I was very concerned that I had been scammed before I got there. The receipt was in Spanish, and the Google Wallet information was wrong, saying Google Pay and Apple Wallet, which made me concerned that I would get there and not have paid for parking. Everything was good, but I could have done without the anxiety or the extra 40 minutes I gave myself in case everything went wrong.”
