“Parking was very easy and handy but that’s because we parked in the wrong car park and owed an extra fee. Please make the directions to the car parks more clear.”
“Easy access. Plenty of spaces in multi storey but glad I pre booked. ANPR worked well on entry and exit no problems. Multi storey well worth cost to be in such close proximity to terminal.”
“Very good. Family parking area. Outdoor...nonissue. Very close to the terminal, 1 minute walk. Included fast track security, which wasn't required, as security was quiet anyway. But a decent inclusion just in case. Can't fault it.”
“Pre paid made access and egress simple. Welcome greeting on arrival barrier machine a nice touch. Great to be able to make straight to car on return and then leave car park without need to find payment machine and means of payment.”
“Easy to view and select the best value parking on line.
Easy to get to and find parking spot.
No issue with pre paid, barriers went up almost immediately on arrival and exit.”
“I prepaid the long stay car park directly on the Liverpool John Lennon Airport website in August for 7 days. On my return from holiday I received a parking Charge Notice from a parking company. In the bay there were no signs advising you could not park there and no yellow lines or zigzags. It was in its own actual parking space, not a kerb or anything. I emailed the airport and they said I had dropped off passengers in the drop off zone and liable for the charge. When I pointed out the date of the charge was 2 days after I parked the car and was not in the country they have told me to take up my dispute with the parking company. Very disappointing and frustrating as I thought booking directly with the airport would ensure no issues with the booking. Very poor unfortunately”
“This was our first time using this service and it won’t be the last. Super easy to book super easy to use plenty of space no ramp parking in this facility we’re able to keep our keys so no hanging around for transportation and a very reasonable price very happy to use this again-park smart”
