“I dropped my wife off at the hotel car park park as she wasn't well. I tried to get out and was unsure of how to pay. I drove round and saw a fat bloke sitting in some sort of office. He was on the phone and I waited.....and waited. Eventually he just put his finger up. Obviously his phone call was so important. I found out how to get out and it cost me £18. What a rip off. I drove round to the smart stay which I had prebooked. They had no record of the booking until I produced the email confirmation. Pretty poor.”
“Apart from the signage not being the best to find the meet and greet as it was only visable from one direction. The process was really straight forward to dtop off and collect the car.”
“Convenient and a comfortable distance from the airport terminal. Directions could be clearer to avoid going into the one way loop that leads to the car park opposite the terminal building, which you can't get out of without paying a charge.”
“The sheer excitement of turning up to the barrier, having my number plate recognised and the barrier opening was such a reassuring start to the holiday.”
“We followed red line for long stay .couldn't get in and told to take a ticket.then advised to call when we wanted to leave .we got back and was told we were in wrong carpark.and needed to pay £482.gave them my reference number,and fee reduced to £48 .had to pay this to get out.was not happy.”
“Directions were clear and found a space quickly. No hassle getting in and out as it was number plate recognition, all in all a great way to get to and from the airport.”
“Communication relating to booking , Meet and Greet at the airport was excellent.
The whole experience on arrival and departure was very good . I will be using meet and greet, when I fly from John lennon Airport again.
Thank You”
