“Didn’t enjoy the experience as my husband needed a wheelchair to get to the terminal. It was a long walk for him in the rain. There were not any seats in the entrance where he could rest either so not a good start to our holiday.”
“Instructions not clear and ended up in wrong car park which we didn't realise until we had to pay upon exit after 1 week away. The barrier should never have allowed us into the wrong car park.”
“Over all I like flying out of JLA and would rather pay extra to do so, I am not keen on using Manchester.
The parking at JLA is in walking distance and cheap enough, the parking not important I cloud suggest will never happen and that is make the space bigger.”
“When we use Liverpool Airport we resort to the Smart carpark each time. There has always been plenty of space available. Security has never been an issue! Access & exiting has never been an issue!”
“Really easy to find and park. Initial few car parks extremely busy and had to go to outer parking area around zone F, so had to walk around 10 minutes to terminal. However, was easy enough for whole process. Not the cheapest option but we had to book last minute due to being let down with our lift. Overall happy with the service.”
“I had no clew where the car park was. It would have been helpful if the exact location was make clear in the confirmation email.
The attached map was not very clear.”
“Convenient , easy to find easy to book no issues with entry or exit - reason for 4 stars not 5 - priced have increased markedly in last 12-18months .”
“I use a wheelchair because I cannot stand or walk and I was extremely surprised to discover that every single disabled bay was taken. I can only use wheelchair spaces with a hatched area because I need the space to put my chair together and I also need to ensure that I can get back into the car when I return to it. I cannot believe taht every single car parked in the disabled car park was displaying a genuine badge so I would recommend that blue badge numbers are recorded when booking a space. This would help to deter wrongful/fraudulent use of badges.”
“Always use this carpark. Easy to book. Very straight forward to find and right next to the terminal. I like the numberplate recognition on entry and exit.Plenty of spaces.”
